
More Than a Vehicle:
The Guardian Experience, From First Call to Final Delivery
By Dan Orth, Account Executive at Guardian Fleet Safety and Former Officer
At Guardian, outfitting your vehicle isn’t just about the gear—it’s about the people behind the badge. From day one, you’ll work with a dedicated Account Representative who knows the job, understands your challenges, and is there to guide you every step of the way. We’re not here to just check boxes—we’re here to build the exact vehicle your team needs to get the job done and keep your Officers safe.
Your Partner from the First Call
From the first conversation, your Account Rep becomes more than a contact—they’re your go-to resource. Whether it’s your first upfit or your fiftieth, we take the time to understand your department’s unique needs. No templates. No assumptions. Just a custom solution built for your mission.
A Real Connection: Meet and Greet
Before we build anything, we get to know you. Our meet-and-greet—whether virtual or in-person—is your chance to walk us through your goals, your fleet, and what matters most to your officers. We listen first, so that every decision moving forward reflects your priorities.
Built with Purpose
Your Account Rep works side-by-side with our Fleet Managers to ensure every build detail aligns with your operational demands. From how your gear is laid out to how your lights operate, storage systems mount, or tech integrates—nothing is standard unless you say so.
Stay in the Loop
Once your vehicle enters production, we don’t go silent. Your Rep stays involved, tracking progress and keeping you informed at every stage. You’ll always know where your build stands—because transparency isn’t optional here, it’s part of the job.
Delivered Right. Every Time.
When your vehicle rolls off the line, it should feel exactly like what you envisioned—because that’s what we promised. We obsess over the details so your department gets a fleet that looks sharp, performs flawlessly, and reflects the professionalism of your agency.
Not Just a Vendor. A Partner.
At Guardian, we’ve built our reputation on trust, relationships, and doing the job right—because we’ve lived the job. With a team of former officers and a process built around your needs, the upfitting experience isn’t just easier—it’s better.